SHIPPING
PENDANT LIGHTS
HOME DELIVERY 16-22 €
Zone A: Denmark, Germany, Sweden
Zone B: Austria, Belgium, Luxembourg, Netherlands, Poland, Portugal, Spain, Czech Republic
HOME DELIVERY 21-26 €
Zone A: Denmark, Germany, Sweden
Zone B: Austria, Belgium, Luxembourg, Netherlands, Poland, Portugal, Spain, Czech Republic
HOME DELIVERY 29-34 €
Zone A: Denmark, Germany, Sweden
Zone B: Austria, Belgium, Luxembourg, Netherlands, Poland, Portugal, Spain, Czech Republic
Your order will be delivered to your doorstep. If the delivery attempt fails, you will be left a notice of arrival, and the item can be picked up from the closest service point.
Please note that our parcel sizes are big. Box dimensions are mentioned in product details.
WOODEN STOOLS AND SIDETABLES
HOME DELIVERY 22-27 €
Zone A: Denmark, Germany, Sweden
Zone B: Austria, Belgium, Luxembourg, Netherlands, Poland, Portugal, Spain, Czech Republic
Your order will be delivered to your doorstep. However, if the delivery attempt fails, you will be left a notice of arrival, and the item can be picked up from the closest service point.
Please note that our wooden stools are heavy and weigh 15-22 kg each.
RETURNS:
Faulty, damaged or incorrect products:
If your product has a fault, is damaged or if we have accidently served you a wrong product, we will pay for the shipping / freight costs to have the product returned to us.
Change of mind/size:
If your online purchase happens to be the wrong size or you have simply changed your mind, we’ll refund and/or exchange these goods, provided they are returned within 30 days. Unfortunately, we can’t cover postage charges in this case, however, b-living.fi will re-ship a replacing good to you at no additional charge.
How can I return a product?
You can serve us a return by following the simple steps set out below:
1. Let us know you’d like to return your product. Simply contact our customer service by emailing info@b-living.fi. You will receive a return label in response message.
2. Print out the label, tape in on your parcel and take the parcel to the nearest service point for postage. Make sure your products are carefully wrapped. Also make sure you get a receipt for your return.
Once you have shipped back your products please allow up to 30 days (this may vary depending on your location and your request) for us to confirm that we have received your return and are processing your refund or exchange.
All refunds from B. Living online shop will be forehanded right back to you, i.e. returned via the same payment method you used when you placed your order.
Need help? Just email our customer service at info@b-living.fi and we will help you out!